Q: Why can't I access HotMail?

Answer: There are many reasons depending on the problem you may need to use different solutions. Following are trouble shooting list that you should go through to fix this problem.

1. Get rid of your Norton Internet Security software. This program is known to create a lot of problems. It's also a useless software that create more problem then the solution.

2. Make sure you don't have any kinds of firewall softare running in your windows background.

3. Your Internet Exploer is damage and you can no longer use it to access secure website. If this happen, you may be able to fix it by reregister a bunch of dll files. Now, that's a lot of trouble. A quick and easy solution is to use Netscape or Firefox to access your hotmail.

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